Frequently Asked Questions
Everything you need to know about your fragrance journey.
Are your fragrances 100% authentic?
Yes, every fragrance sold at Perfumology is sourced directly from the original brand or authorized global distributors to ensure 100% authenticity.
How should I store my perfumes to maintain their quality?
To preserve the scent profile, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a closet or drawer.
What is your return policy for opened fragrances?
Due to the nature of beauty products, we can only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Please note that fragrances are shipped via ground transport due to safety regulations regarding alcohol content.
Do you offer international shipping?
Currently, we only ship within the United States and Canada due to international restrictions on shipping flammable liquids like perfume.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna.